Send A Parcel To Australia

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Posting a parcel to Australia with ParcelWorks is very simple and cost effective.

Your parcel will be collected, dispatched and delivered in a timely manner by local final mile carriers and at a fraction of the cost of couriers and other network providers. Depending on volume to be sent you can either have your parcel collected or you can drop it off at one of our partner’s drop of points From there your parcel will go to a sorting centre in England where it is sorted into destination country and dispatched via air [road if in Eu] to Australia.


*all SLAs are timed from arrival in to the UK depot

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The information provided on this page refers to our ParcelWorks Plus service. We also offer a non-duty managed service in partnership with UK carriers to multiple destinations. Click here for more information.
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Australia Service Summary
• Delivery process tracked end to end [Fully tracked solution]
• Final mile carrier is Australia Post
• A scan will take place to show the parcel has been delivered. No signature required but Aus Post will obtain one if customer in. The parcel can also be left in a secure location and delivery costs include ‘carded’ if customer carded if not in.
• 2 hour delivery window am or pm.
• SLA is 3-8 business days from when parcel is processed down packet line.
• Customer will receive an e-mail notifying them that their parcel has arrived and will be delivered soon.
• There will be no subsequent delivery attempts
• Returns Option Available (retailer level only – please enquire)
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Additional notes
Australia post items cannot be intercepted for bad address. Please ensure they are correct at time of order.

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Customs Information

Australia operates a duty system with a threshold of AU$1000.

Duty rates in Australia vary from 0% to 10%, with an average duty rate of 4.6%

Over this value there are charges in addition to duty which may apply to goods shipped. The amount due will depend on the method of entry into Australia and the type of import declaration.

The charges are as follows:

For imports with a free on board value between A$1,000 and 10,000:
– By air or post and an electronic import declaration – A$40.20
– By air or post and a documentary import declaration – A$48.85

For imports with a free on board value greater than A$10,000:
– By air or post and an electronic/documentary import declaration – A$122.10

Please check for further in-country custom’s restrictions here: Australia’s Customs Website

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Prohibited and Restricted Items

• No Drugs
• No firearms
• No explosives
• No Pornography
• No counterfeit currency

None of the following are permitted:

• Antibiotics, growth hormones and substances of human or animal origin. Chewing tobacco and oral snuff. Tobacco-unmanufactured leaf, Therapeutic drugs and substances, Cigarette lighters.
• Australian flag and coats of arms, cultural and heritage goods-general, cultural and heritage goods from Papua New Guinea, woolpacks.
• Cat and dog fur products, dog collars-protrusion, dogs-dangerous breeds. Fish and toothfish.
• Incandescent lamps, Ceramic ware-glazed, toys-toxic materials, Erasers-novelty. Cosmetic-toxic materials. Money boxes novelty- toxic materials, Diamonds- from cote d’ivoire. Laser pointers, Pencil and paintbrushes-toxic material.

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