Send A Parcel To South Africa

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ParcelWorks can offer you a reliable, fast and cost effective way to send parcels to South Africa.

If you decide to send a parcel to South Africa via ParcelWorks there are two ways you can choose depending on what is more convenient for you.

The two options are; either have your parcel collected from a given address or drop it into one of our local partners. Your parcel will then be sorted and flown to South Africa.

Deliveries being sent to South Africa will normally be delivered within 2-4 working days.

Destination In Testing – Coming Early 2015


*all SLAs are timed from arrival in to the UK depot

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The information provided on this page refers to our ParcelWorks Plus service. We also offer a non-duty managed service in partnership with UK carriers to multiple destinations. Click here for more information.
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South Africa Service Summary

• All parcels will be collected from retailers who wish to send to South Africa and sent to The Processing Centre (TPC).
• TPC then hold full responsibility in processing your parcel.
• Parcels will then be sorted and sent over to Heathrow airport.
• When the parcels arrive at Heathrow they will be receipted at sack level and prepared for export.
• Once receipted the parcels will then fly from Heathrow to South Africa’s Johannesburg airport (JNB).
• When at Johannesburg airport the parcels are cleared through customs and then collected by Dawn Wing.
• Dawn Wing will then re-sort the parcels depending on their location for final delivery.
• The parcels are then delivered to the customer by Dawn wing.
• Parcels are delivered within 2-4 working days.

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Customs Information and Carrier Restrictions

Please check for further in-country custom’s restrictions here:
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Additional notes

• 14% VAT is charged on all imported goods.
• Parcels with the value of or over 500 ZAR must pay duty.
• Customers will be made aware of the parcels process via email.
• Two delivery attempts are included within the cost.
• Parcels will not be left in a safe place and must always be handed to the customer.
• If the first delivery attempt fails customer can call Dawn Wing to arrange a second delivery attempt.
• In some areas customers if they wish may collect their parcel from a Dawn wing sortation hub.
• Delivery within 2-4 working days.

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